Privacy Policy

Last update: December 4, 2025

At Smartarix Limited ("Smartarix", "we", "us", or "our"), safeguarding your personal data and respecting your privacy are among our top priorities. This Privacy Policy describes what personal information we collect, how and why it is processed, the measures we take to protect it, and the rights available to you when you access or use https://smartarix.com/ (the "Website").

By visiting or interacting with the Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not accept the Policy, you should cease using the Website.

This Privacy Policy applies exclusively to personal data collected through smartarix.com. It does not extend to external websites or third-party services that may be linked from our Website. We recommend reviewing the privacy policies of such third parties before providing any personal information. This Policy is an integral part of our Policies and may be updated periodically. We encourage you to review it regularly.

For any questions regarding this Policy, please contact us at legal@smartarix.com.

1. Definitions

1.1. Service

Service is the https://smartarix.com/ website operated by SMARTARIX LIMITED.

1.2. Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

1.3. Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

1.4. Cookies

Cookies are small files stored on your device (computer or mobile device).

1.5. Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

1.6. Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

1.7. Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

2. Data Controller

The entity responsible for processing your personal data is:

Smartarix Limited
108 Franklin Roosevelt avenue, A.T. Stavrinides Tower,
1st floor, No. 101C,
3031, Limassol, Cyprus

For any questions regarding this Policy or data protection matters, please contact us at info@smartarix.com.

3. Categories of Personal Data Collected

We collect personal data in two primary ways:

A. Information You Provide Voluntarily

Personal data submitted directly by you may include information provided when you:

  • Contact us via forms or email
  • Subscribe to newsletters or request services
  • Communicate with us through social media
  • Request assistance or report technical issues

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name (where applicable)
  • Any information you choose to share relating to our services

B. Information Collected Automatically

When you visit the Website, certain technical data may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device and operating system details
  • Pages visited, session duration, and usage data
  • Essential cookies for functionality and analytics

We do not knowingly collect personal data from individuals under the age of 18. If we discover that such data has been collected, it will be removed without delay. If you believe this has occurred, please contact legal@smartarix.com.

4. Cookies and Similar Technologies

We use necessary cookies to ensure proper operation of the Website and to enhance your user experience. Cookies help us to:

  • Store user preferences
  • Improve Website functionality and performance
  • Analyze traffic and usage trends

Cookie consent is requested upon your first visit. You may manage or disable cookies via your browser settings; however, doing so may limit certain Website features.

5. Purposes of Data Processing

We process your personal data for the following purposes:

  • Operate and Maintain the Website– Provide access, enable features, and ensure secure performance.
  • Personalize Your Experience– Tailor content and interactions based on your preferences.
  • Improve Our Services– Analyze activity to optimize Website functionality and develop new features.

6. Disclosure of Personal Data

We respect your privacy and limit data sharing to lawful and necessary circumstances. Your information may be disclosed to:

  • Service Providers assisting with Website hosting, analytics, communications, or technical support, subject to confidentiality and data protection obligations
  • Authorities or Legal Bodies where disclosure is required by law or necessary to protect our rights or prevent unlawful activity

We do not sell, lease, or trade personal data to third parties.

7. International Data Transfers

Your personal data may be processed or stored outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to maintain an adequate level of data protection.

We respect your privacy and limit data sharing to lawful and necessary circumstances.

We do not sell, lease, or trade personal data to third parties.

8. Data Security Measures

We employ appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, alteration, or disclosure, including:

  • Secure and restricted data storage
  • Limited access to authorized personnel only
  • Encryption of sensitive data where appropriate

Although we take reasonable measures to secure your information, no system can guarantee absolute security.

9. Your Rights

Your rights regarding your personal data may vary based on your location.

A. General Rights

You may have the right to:

  • Access & Correction– Request a copy of your data and correct inaccuracies.
  • Deletion– Request deletion of your personal data, subject to legal retention obligations.
  • Restrict or Object– Limit or oppose specific processing activities.
  • Data Portability– Request a structured, machine-readable copy of your data.

To exercise these rights, email legal@smartarix.com

B. EEA Residents (GDPR)

Under the GDPR, personal data is processed on lawful bases such as:

  • Your consent
  • Contract performance
  • Legal obligations
  • Legitimate business interests

C. California Residents (CCPA)

If you are a resident of California, you have the right to:

  • Access– Request details about the data we collect and how it's used.
  • Delete– Ask us to erase your personal data, subject to exceptions.
  • Know– Understand the categories of data collected, its purpose, and who we share it with.

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA).

Additionally, under California's "Shine the Light" Law, you may request a list of categories of personal data we shared with third parties for business purposes in the past 12 months. To make such a request, email info@smartarix.com

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect legal, operational, or regulatory updates. Material changes will be communicated via the Website or email where appropriate. Continued use of the Website following updates constitutes acceptance of the revised Policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: legal@smartarix.com

Address:
Smartarix Limited
108 Franklin Roosevelt avenue, A.T. Stavrinides Tower,
1st floor, No. 101C,
3031, Limassol, Cyprus