Business Process Optimization Specialist

About the role

We are looking for a Business Process Optimization Specialist to analyze workflows, identify operational bottlenecks, and help build more efficient and scalable business processes.

Responsibilities

- Analyze existing business processes and operational workflows

- Identify bottlenecks, inefficiencies, and opportunities for improvement

- Map processes and define clear workflows, roles, and dependencies

- Develop practical recommendations for process optimization

- Define and monitor KPIs to evaluate operational performance

- Work with data and operational metrics to support improvement decisions

- Collaborate with Operations, Product, Analytics, and other cross-functional teams

- Support the implementation of new processes, tools, and operational standards

- Document workflows, procedures, and process changes

- Monitor implemented improvements and recommend further optimization

Who we are looking for:

- 2+ years of experience in business operations, process optimization, business analysis, or a related field

- Strong understanding of business processes and operational workflows

- Experience with process mapping and workflow analysis

- Ability to identify root causes and translate findings into practical solutionsStrong analytical and problem-solving skills

- Experience working with KPIs, operational metrics, and performance data

- Ability to work effectively with cross-functional teams

- Strong communication and documentation skills

- Structured and detail-oriented approach to work

- English proficiency at B2 level or higher

What we offer:

- Full-time remote work with a flexible working environment

- Opportunity to improve processes that directly influence business performance

- Collaboration with Operations, Product, Analytics, and Growth teams

- Participation in cross-functional optimization initiatives

- Space to propose and implement your own process improvements

- Professional development and opportunities to expand operational expertise

- A collaborative environment focused on measurable improvements and sustainable growth

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