Process Automation Manager

About the role

Build and improve automated workflows that reduce manual work, increase operational efficiency, and help teams scale.

Responsibilities

- Analyze existing business processes and identify opportunities for automation

- Design and implement automated workflows across operational teams

- Identify repetitive manual tasks and replace them with scalable solutions

- Work with operations, product, analytics, and technical teams to improve internal processes

- Define automation requirements and translate business needs into clear workflows

- Monitor automated processes and identify bottlenecks, errors, and opportunities for improvement

- Build reporting systems to track automation performance and operational efficiency

- Support integrations between internal tools, platforms, and data sources

- Document workflows, processes, and automation logic

- Continuously test and improve existing automation based on performance data and team feedback

Who we are looking for:

- 3+ years of experience in process automation, operations, business systems, or a related role

- Strong understanding of business processes and workflow optimization

- Experience with workflow automation and integration tools

- Ability to map complex processes and turn them into clear, scalable systems

- Comfortable working with data, dashboards, and operational metrics

- Strong analytical and problem-solving skills

- Experience collaborating with technical and non-technical teams

- Understanding of APIs, integrations, and data flows is a strong advantage

- Ability to manage several automation initiatives simultaneously

- English at an Upper-Intermediate level or higher

What we offer:

- Flexible remote or hybrid work format

- Opportunity to directly influence how internal operations are built and scaled

- Freedom to propose, test, and implement new automation solutions

- Collaboration with product, analytics, technology, and operations teams

- Access to modern automation, analytics, and productivity tools

- Professional development and opportunities to take ownership of larger operational initiatives

- A working environment focused on measurable improvements rather than unnecessary bureaucracy

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